Return&Exchange Policy
RETURN & EXCHANGE POLICY
We want you to love your new pieces. Please read our policy carefully:
Return Eligibility
- Returns are accepted for unworn, unwashed, undamaged items with original tags attached, within 14 days of delivery.
- Final sale items, accessories, and clearance goods are non-returnable and non-refundable.
Return Process
- Contact us at 928darkofficial@gmail.com with your order number and reason for return.
- Once approved, we will provide you with our return address.
- Ship the item back at your own cost. We recommend using a tracked shipping service.
Refund Terms
- Original shipping fees are non-refundable.
- Once we receive and inspect your returned item, we will process a refund to your original payment method within 5-7 business days.
- We are not responsible for lost or damaged return packages.
Important Notes
- Customs duties and taxes are non-refundable.
- Items returned after the 14-day window will not be accepted.
- We do not offer free return shipping.
If you have any questions, please reach out to our support team.